Tugas B.inggris Bisnis 2

Business Phone Call

Example Conversation :

1.      Mengenai janji bertemu

Resti    : Good morning. EFG Law Firm. This is Resti talking . What would I able to help for ..you? 

Dara    : Hello this is Dara. Could I speak to Mr. Ali, please? 

Resti    : Sorry, Mr. Ali was located outside the city 

Dara    : When Mr. Ali will be back?  

Resti    : Tomorrow he will be back. Can I help you to take a message for her? 

Dara    : I couldn’t attend for the appointment last week because my father was hospitalized

 .I’d like to reschedule my appointment day after tomorrow.

Resti    : Ok. I'll convey to Mr Ali. whether there is another message for Mr. Ali ? 

Dara    : yes please, I’ am going to meet her this afternoon at 12 pm at Kemang restaurant  

Resti    : Ok I’ll pass the message 

Dara    : Thank you  

Resti    : You are welcome

2.      Mengenai membawa dokumen saat pertemuan

Dani    : Good Morning. Mnc Financial, this is Dani speaking. How may help you ?

Puja     : Hello, May I speak to Mr. Raffi, please?

Dani    : Who’s calling?

Puja     : My name is Puja

Dani    : Could you spell that, please?

Puja     : yes it’s P-U-J-A

Dani    : Ok, hold on a second. I’ll transfer your call

Puja     : Thank you

Raffi    : Hello, this is Raffi speaking.”

Puja     : Hello Mr. Raffi, I am Puja. May I meet you tomorrow evening in your office?

Raffi    : Sure. Could you please bring the agreement letter that I asked yesterday?

Puja     : Yes, of course.

Raffi    : Can you come at 7 pm

Puja     : yes I can. Thank you  

Raffi    : You’re welcome

3.      Mengenai pembatalan janji bertemu

Tuti      : Good Morning. Unilever Company. How may I help you ?

Nikma : Hello, can I speak to Fitria, please?

Tuti      : Who’s calling?

Nikma : My name is Nikma

Tuti      : Could you please spell that, please?

Nikma : Yes it’s, N-I-K-M-A

Tuti      : Okey, hold on a sec i’ii transfer your call

Nikma : Thank you

Fitria    : Hello

Nikma : Hello I am Nikma, manager OT company, Unfortunately, due to some unforeseen business, I will be unable to keep our appointment for this sunday, Would it be ..possible to arrange another time later in the week?

Fitria    : Okey

Nikma : I cannot wait for you until ten o’clock. I’d like to change my appointment with you. Can you rearrange the appointment?

Fitria    : With my pleasure miss. Let me check her schedule first. Hmm how tomorrow ..at twelve o’clock? you will be available.

Nikma : Ok. Tomorrow at twelve o’clock, thanks.

Fitria    : You’re welcome.

Make A Meeting Appointment By E-Mail

To        : Jimmy@gmail.com

Cc        : Queengroup@gmail.com

Subject : Meeting request

Respected Mr. Jimmy

I am Clara Lee and I am the senior marketing manager of Queen group of company. I request you to conduct a meeting so we can discuss the marketing strategies of the company about new product introduction. I would like to schedule a meeting on :

Date    : December 12th  2016

Time   : 12.00 pm – 03.00 pm

Place   : Queen group head office 2and floor

As you know, Queen group of company had contacted you for marketing services and to discuss those further, it is important to meet in person. If you agree to conducting this meeting, then kindly write back to us soon. For any further information please contact us on 082188899.

Looking forward to your reply to this email.

Yours sincerely

Clara Lee