Senin, 28 November 2016

Tugas 3 Bahasa Inggris Bisnis 1


Requesting a service

December 20, 2016

JW Marriott Hotel
Mega Kuningan
Jakarta 12952


Dear Sir/Madam,


I tried reaching you on phone but could not connect. I am Brave Ideas Event Organizer would like to book a conference hall in your hotel. We need to conduct a birthday party to my client.

We are planning to run this event on 12th of January from 7 pm to 10 pm. According to my estimations, I will need to be accommodated for at least a hundred people. We will need a medium conference hall to accommodate our guest and a smaller room next to conference hall.

We will need twenty five round tables with four chairs in each table, a microphone wireless and a good sound system in the conference hall. In the smaller room, we need five sofas.

We would also like the hotel to arrange for dinner. I would appreciate your faxing me the menu choices as soon as possible, but no later than Saturday, December 31th.

We would like to know the projected costs for our event. You do not need to include the dinner catering costs at this time. Could you fax or e-mail me your cost projections by 30th? I will give you the final confirmation of our reservation by close of  business on the 30th.

I want to thank you for your help. Please feel free to reach me at 021-88889999 to decide on a face to face meeting in order to discuss everything in detail. Hope to get the venue for those dates and information regarding the terms and conditions.


Sincerely,


Elsa Fitria
Brave Ideas Event Organizer

————————————————————————————————————


 Confirming a service

JW Marriott Hotel
Mega Kuningan
Jakarta 12952


December 22, 2016
Ms. Elsa Fitria
Brave Ideas Event Organizer
Jakarta, 11460

Dear Ms. Elsa

Thank you for your December 20 letter expressing interest in JW Marriott Hotel. This letter will confirm your plan to book a conference hall in our hotel.

We understand you would like to reserve our conference facilities January 12. At least a hundred people will attend your birthday party. Your will need a medium conference hall and a smaller room next to conference hall.

As you requested, we will provide twenty five round tables with four chairs in each table, a microphone wireless in the conference hall, as well as a sound system.

In the smaller room, we will provide five sofas. Please let us know whether you want a small or long sofa. This request can be submitted one week before the conference.

We will provide a buffet dinner. The menu choices were faxed to you yesterday. Please tell us your menu selections one week before the conference.

As you requested, I faxed the projected cost yesterday. After you decide on required equipment and the type of dinner, we can finalize the cost estimate.

I appreciate having the opportunity to plan your birthday party. We invited you to come to our hotel to look our facilities and face to face meeting in order to discuss everything in detail anytime you can.


Sincerely,


Jacob
Manager of JW Marriott

Selasa, 08 November 2016

Tugas B.inggris Bisnis 2

Business Phone Call

Example Conversation :
1.      Mengenai janji bertemu
Resti    : Good morning. EFG Law Firm. This is Resti talking . What would I able to help for ..you? 
Dara    : Hello this is Dara. Could I speak to Mr. Ali, please? 
Resti    : Sorry, Mr. Ali was located outside the city 
Dara    : When Mr. Ali will be back?  
Resti    : Tomorrow he will be back. Can I help you to take a message for her? 
Dara    : I couldn’t attend for the appointment last week because my father was hospitalized
 .I’d like to reschedule my appointment day after tomorrow.
Resti    : Ok. I'll convey to Mr Ali. whether there is another message for Mr. Ali ? 
Dara    : yes please, I’ am going to meet her this afternoon at 12 pm at Kemang restaurant  
Resti    : Ok I’ll pass the message 
Dara    : Thank you  
Resti    : You are welcome

2.      Mengenai membawa dokumen saat pertemuan
Dani    : Good Morning. Mnc Financial, this is Dani speaking. How may help you ?
Puja     : Hello, May I speak to Mr. Raffi, please?
Dani    : Who’s calling?
Puja     : My name is Puja
Dani    : Could you spell that, please?
Puja     : yes it’s P-U-J-A
Dani    : Ok, hold on a second. I’ll transfer your call
Puja     : Thank you
Raffi    : Hello, this is Raffi speaking.”
Puja     : Hello Mr. Raffi, I am Puja. May I meet you tomorrow evening in your office?
Raffi    : Sure. Could you please bring the agreement letter that I asked yesterday?
Puja     : Yes, of course.
Raffi    : Can you come at 7 pm
Puja     : yes I can. Thank you  
Raffi    : You’re welcome

3.      Mengenai pembatalan janji bertemu

Tuti      : Good Morning. Unilever Company. How may I help you ?
Nikma : Hello, can I speak to Fitria, please?
Tuti      : Who’s calling?
Nikma : My name is Nikma
Tuti      : Could you please spell that, please?
Nikma : Yes it’s, N-I-K-M-A
Tuti      : Okey, hold on a sec i’ii transfer your call
Nikma : Thank you
Fitria    : Hello
Nikma : Hello I am Nikma, manager OT company, Unfortunately, due to some unforeseen business, I will be unable to keep our appointment for this sunday, Would it be ..possible to arrange another time later in the week?
Fitria    : Okey
Nikma : I cannot wait for you until ten o’clock. I’d like to change my appointment with you. Can you rearrange the appointment?
Fitria    : With my pleasure miss. Let me check her schedule first. Hmm how tomorrow ..at twelve o’clock? you will be available.
Nikma : Ok. Tomorrow at twelve o’clock, thanks.
Fitria    : You’re welcome.





Make A Meeting Appointment By E-Mail


To        : Jimmy@gmail.com
Cc        : Queengroup@gmail.com
Subject : Meeting request


Respected Mr. Jimmy

I am Clara Lee and I am the senior marketing manager of Queen group of company. I request you to conduct a meeting so we can discuss the marketing strategies of the company about new product introduction. I would like to schedule a meeting on :

Date    : December 12th  2016
Time   : 12.00 pm – 03.00 pm
Place   : Queen group head office 2and floor

As you know, Queen group of company had contacted you for marketing services and to discuss those further, it is important to meet in person. If you agree to conducting this meeting, then kindly write back to us soon. For any further information please contact us on 082188899.

Looking forward to your reply to this email.


Yours sincerely


Clara Lee